Refill Relay automates patient communication for medication refills, reducing no-shows and boosting pharmacy revenue by up to 40%.
Features
Powerful automation tools designed specifically for modern healthcare practices
Reduce no-shows by 67%. Automated reminders with two-way confirmation mean fewer empty slots and more revenue.
Patients text "REFILL" and complete requests in 90 seconds. Your staff approves digitally—zero phone tag.
Save 15+ hours per week. No manual follow-ups, no voicemail tag, no repetitive data entry tasks.
How It Works
Patient texts "REFILL" or receives appointment reminder link via SMS
OTP login, consent check, medication selection with side-effect screening
Only provider reviews, approves, sends one-time pharmacy link that
expires after opening
Product Preview
Simple, secure interface for refill requests
Easy medication selection, dosage confirmation, and pharmacy preferences
Centralized view for staff to manage all refill requests
Filter by status, priority, and medication type with one-click approvals
Streamlined interface for pharmacy partners
Verify patient info, medication details, and process refills instantly
Automated text message workflows
Customizable message templates, reminder schedules, and response handling
Experience the full patient and clinic workflow with realistic mock data
Training mode only. No real patient data. Simulated clinic environment.
Why Clinics Choose Us
Pricing
Choose the plan that fits your practice size
Perfect for small practices
For growing practices
For large organizations
Join hundreds of healthcare providers who have transformed their patient outreach with Refill Relay.